Auto-replies

Automatic replies in Telegram groups

Every busy chat has five questions that come up week after week. Auto-replies take them off the admin's plate: a member gets an answer in a second, three in the morning included.

How it looks in the chat

How much does it cost to join?
Auto-reply: terms and a payment link· trigger: “how much”
Where can I find the rules?
Auto-reply: a link to the pinned rules· trigger: “rules”

How it is set up

Trigger
The word or phrase that makes the bot answer. You set it in the Mini App, in the auto-replies section of the chosen group.
Reply text
Your text, with formatting and links. It goes out word for word — the bot neither translates nor rewrites it.
Scope
Each group is configured separately: the same question can get different answers in different chats.
Switch
A reply is turned on and off with one tap. A disabled one is kept and sends nothing.

Auto-replies are not moderation

These are two different features of the same bot, and it is worth keeping them apart. Moderation keeps order: it deletes violations, issues warnings, restricts people. Auto-replies delete nothing and restrict no one — they simply take load off the admin by answering repeat questions. They work independently: you can run moderation only, auto-replies only, or both.

What to automate and what to leave alone

Works well

Questions with one exact answer: price, schedule, rules, a link to a form, how to pay, support contacts.

Works badly

Questions where the answer depends on the member's situation. A canned reply instead of a conversation irritates more than silence does — leave those to a human.

Frequently asked questions

What makes a reply fire?

A word or a phrase in a member's message. You set the trigger and the reply text; as soon as the trigger appears, the bot answers.

Can I set up several auto-replies?

Yes, as many as you need. Each one has its own trigger and its own text, and is switched on and off separately.

Does the bot make up the reply itself?

No. An auto-reply is your text, sent word for word. Nothing is generated or rewritten: the wording is yours.

Are auto-replies configured per group?

Yes. Every connected group has its own set of auto-replies — a support chat and a community chat never get in each other's way.

Can I turn auto-replies off for a while?

Yes, with a switch — either a single reply or all of them at once. The texts are kept either way.

Does an auto-reply count as moderation?

No. It deletes nothing and restricts no one — it simply answers. Moderation and auto-replies work independently of each other.

Up and running in a couple of minutes

Add the bot to your group and grant admin rights — protection starts at once, with sensible defaults.

Add to Telegram

Read next